Privacy Policy
What we collect
When you request an appointment we collect your name, phone number, the city or village you are coming from, the service you want, your preferred date and the clinic you choose.
Appointment system — coming soon
Parts of this policy apply to the appointment request system and will apply once the system is online. Until it opens, no appointment information is collected through this website.
Why we collect it
Only to arrange your appointment, contact you about it by phone or SMS, and to understand how many patients visit us and from where so we can serve them better.
Who can see it
Only authorised hospital staff who sign in to a private staff area. We do not sell or share your information with advertisers.
Service providers
Your information is stored securely with our website hosting provider, and your phone number is passed to an SMS provider only to send you appointment messages.
How long we keep it
We keep requests for as long as needed to manage appointments and hospital records, then delete them.
Your choices
You can ask us to correct or delete your information at any time by calling us.
Questions or deletion requests: 0312 4396328
Last updated: October 2026